Support

Frequently asked questions about static SOCKS5 proxies

We have collected answers to the main questions about the product, protocols, payment, setup and support. Did not find yours — write to us on Telegram or by email.

The essentials

What matters to know about Pure Connect

Static SOCKS5 proxies with a dedicated IP, UDP and QUIC support and unlimited traffic.

Static IP

A dedicated address is assigned to you for the entire rental period — without rotation or changes after purchase.

UDP and QUIC

Full SOCKS5 with UDP and QUIC support, speed up to 1 Gbps and unlimited traffic.

No logs

We do not store traffic history and protect against DNS leaks. Access is by login and password.

Questions and answers

Frequently asked questions

It is a dedicated SOCKS5 proxy with a permanent IP address assigned to you for the entire rental period. The address does not change and is not shared between users — it belongs only to you while your plan is active.

Yes. We do not use rotation and do not change the address after purchase. The same static IP is assigned to your account for the entire paid period, which is convenient for stable operation of services and logins.

The proxies run over SOCKS5 with UDP and QUIC support, DNS leak protection and no logs. Channel speed is up to 1 Gbps, and traffic is unlimited. There are 30,000+ servers across 50+ countries.

Yes. SOCKS5 in Pure Connect carries both TCP and UDP, including the modern QUIC transport. This makes it possible to work with applications, games and services that need full UDP, not just web traffic.

Choose a plan on the /pricing.html page and place an order. We accept payment in cryptocurrency — BTC, ETH and USDT. After payment you get access to the dashboard and your connection details.

Yes, a refund is available within 7 days of purchase. If the proxies did not fit your task, contact support within this period and we will process the refund.

Access is provided in the host:port:login:password format — authentication by login and password. You need to enter these four values in your application or browser settings when adding a SOCKS5 proxy.

Detailed step-by-step instructions are collected in the /setup-guides.html section — for Windows, macOS, Linux, Android, iOS and popular browsers. The same host:port:login:password data format is used everywhere.

OpenVPN is available only on request for business partners. It is not part of the standard plan — if you need this kind of integration for corporate tasks, contact support and describe your project.

No. We follow a no-logs policy: the contents and history of your traffic are not stored. In addition, DNS leak protection is in place so that requests do not bypass the proxy.

Traffic is unlimited, with no hidden limits or extra charges for volume. Channel bandwidth is up to 1 Gbps, which is enough for scraping, multithreaded work and streaming content.

The fastest way is via Telegram: https://t.me/mCEVRs. You can also write to [email protected]. We help with choosing a plan, setup and any questions about connecting.

Ready to connect?

Create an account in a minute and get access to 30,000+ servers worldwide.